You will receive your items within 5 working days of payment to the address we have on our system. (Not your Paypal address.)

Postage is calculated and added on to your order at the checkout.

Greetings cards are £2.30 each in our online shop, P&P is free on 5 cards or more. Below this there is a 60p P&P charge.

The "Free P&P on 5 cards or more offer" only stands on cards, if you order gifts in the same order, you will be charged postage on the gifts.

Packages are wrapped in biodegradable packaging.

Cards will arrive wrapped and unwritten, unless otherwise arranged.

For our online customers we use Royal Mail 1st Class. For retail orders we use a UPS courier service.

Unfortunately, WE CANNOT YET SHIP OUTSIDE THE UK.

Every card is hand packed and has been carefully checked for quality. If, dispite our best efforts, we have overlooked a defect of any kind, please let us know. Email shop@hazelbee.co.uk and attach a photograph of the defect along with details of when and where you purchased it. We will send you a replacement card. Returns are not accepted unless there is good reason or a problem with the purchase that can be reasonably discussed.

All orders are subject to the Terms and Conditions of Hazel Bee Ltd.